The day of your Groupon feature, you will be busier than you ever have before. Groupon has people on staff to assist you:
Discussion Boards: The discussion board attached to every deal is to help prevent a barrage of calls, quickly answer questions that will be asked frequently about your business, and to prevent any questions about usability of the Groupon before the customers even buy. This makes customers happy, and our assistance with the questions helps take some of the stress off of you and your staff.
Customer Support: Questions are answered by our professional customer support team. You're left to answer questions about your business and make appointments, while we handle the rest.